Business Analysis Courses
BA Essentials
Syllabus
BA Essentials
Syllabus
ISEB Certificate in Business Analysis Essentials Course Syllabus
1Business analysis rationale:
- What is a business system.
- The place of business analysis.
- Business analysis versus systems analysis.
- Approaches to business analysis.
2Strategic analysis in context:
- Understanding the organisation's strengths and weaknesses.
- External analysis - PESTLE.
- Internal analysis - Resource Audit.
3A project approach to business analysis:
- Business analysis studies as projects.
- Terms of reference and project initiation.
- Assuring business benefit.
4Understanding the situation/issues:
- Types of business 'problem'.
- Rich pictures.
- Defining the problem.
- Review of investigation techiques.
5Business perspectives:
- Business perspective - introduction.
- Defining the perspective - CATWOE.
6Analysing and modelling the business activities:
- Modelling business activities.
- Five types of business activity.
- Modelling multiple perspectives.
- Decomposing activities.
- Validating the business activity model.
- End-to-end process maps.
7Creative problem solving:
- Barriers to creativity.
- Brainstorming.
- Stimulating creative thinking.
8Identifying potential solutions:
- Exploring the gap between the current and desired situation.
- Areas for business improvement (structure, processes, people)
- Holistic approach to business solutions.
- Discussion of business change programmes.
9Making the business case:
- Contents of a business case.
- Options.
- Costs and benefits.
- Impacts and risks.
- Payback and discounted cash flow.
- Presenting the business case.
10Course summary and review:
- Review of concepts and approaches covered.
Course Information
2 day (weekend) £795+ VAT
3 day (midweek) £995 + VAT
ISEB Exam Included (less £120 if not needed)
Testimonials
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"Metadata's professional, friendly and flexible approach helped me pass the 4 certificates and the ISEB Business Analysis Diploma oral in 4 months without taking time off my contract. Thank you, Mike & Richard."
- Emeka Unamma, Contract Business Analyst, Anglia University
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Learn how to:
- develop a business IT strategy
- identify key performance indicators
- understand stakeholder perspectives
- model business activities
- perform gap analysis
- identify business improvements
- manage project stakeholders
- propose potential IT projects
- identify costs and benefits for IT projects
- develop a business case



