ISEB Certificate in Organisational Context
Course Syllabus
- Law and Government
- Criminal and civil law
- The legislative process in the UK
- Business organisations
- Public sector organisations
- Private sector organisations
- Not-for-profit organisations
- Start-up organisations
- Business drivers
- Organisational structures
- Departmental
- Project
- Matrix
- Functional areas
- Functional divisions within organisations
- Sales and marketing
- Production/service delivery
- HR
- IT
- The finance function - the role of finance and the use and interpretation of the balance sheet and profit and loss account
- Management accounting
- Investment appraisal
- Budgeting
- Cash flow forecasts
- Costing approaches
- Costing
- Fixed and variable costs
- Absorption and marginal costing
- Standard costing
- Financial reporting and analysis
- Profit and loss account
- Balance sheet
- Financial ratios
- Legislation
- Anti-discrimination
- Software contracts and liability
- Intellectual property rights
- Data protection, privacy and freedom of information
- Internet issues
- Computer misuse
